Student Help: Blackboard & Related Tools

Video tutorials and technology help for FVTC students, including Blackboard Ultra, Respondus LockDown Browser, Microsoft Office 365, Citrix, and recording video assignments.
FVTC
Student Help: Blackboard & Related Tools

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Chromebook Troubleshooting
Setup for Mac Users
Taking a Test (Windows)

What Is LockDown Browser?

Respondus LockDown Browser is a secure browser required for some Blackboard exams. It prevents printing, copying, visiting other sites, or opening other apps during a test.

⚠️ Only use LockDown Browser when a test specifically requires it — not for general Blackboard use. Compatible with Windows, Mac, iPads (iOS 11+), and Chromebooks. Not supported on smartphones.

Windows & Mac

  1. Download: LockDown Browser for FVTC
  2. Follow the on-screen prompts to install.
  3. Close all programs, then open LockDown Browser.
  4. Log into Blackboard, navigate to your test, and click Begin.
Note: You cannot exit until you click Submit.

iPad (iOS 11+)

  1. Open the App Store and search Respondus LockDown Browser.
  2. Download and open the app.
  3. First-time: search for Fox Valley Technical College (not "FVTC").
  4. Log into Blackboard, navigate to your test, and tap Begin.
Note: Your instructor must enable iPad support for the test.

Chromebook

  1. Visit the installation link on your Chromebook.
  2. You'll be taken to the Chrome Web Store — click Add to Chrome.
  3. Open Blackboard, navigate to your test, and click Begin.

How to Record a Video in an Assignment
How to Record a Video in the Discussion Board
How to Record Screen/Audio for Assignment
How to Submit a Video File Into Blackboard

Blackboard Video Studio 30 minute limit

Built into Blackboard Ultra — no install needed. Best for webcam or screen recordings directly in Assignments and Discussions.

  • 30 minute recording limit; 5 GB file size limit
  • Records webcam or screen (not both at once)
  • Ultra courses only

What Is Citrix?

Citrix Desktop is a virtual Windows computer that runs inside your own device, giving you access to FVTC software — like Microsoft Office and Visual Studio — without installing anything locally. Ideal for Chromebooks, iPads, or personal computers that don't meet software requirements.

Option 1 — Browser Access No install needed

The Light Version (HTML5) runs directly in your browser. Best for most students.

Get Started in Browser

Option 2 — Workspace App Better performance

Install the Citrix Workspace App for a richer experience:

Browse Full Video Playlists

Official Blackboard Tutorials for Students FVTC Blackboard Tutorials for Students
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Still Need Assistance?

Contact Blackboard Support at online@fvtc.edu or 920-735-4816.