Student Support | FVTC Email Tips & Help

This KB Document provides helpful tips & help for basic student email questions.

FVTC provides Microsoft 365 email accounts to students who are actively admitted and enrolled in a degree-seeking program. Not sure if you have an FVTC email? Visit our Email Policies & Procedures Information Page

How do I access my FVTC email?

 

Your FVTC email account is provided via Microsoft 365 and is the primary way you’ll communicate with your instructors and FVTC staff. Microsoft 365 also includes your OneDrive cloud document storage and the Office suite of products, such as Word, Excel, etc.

To access your FVTC email and Microsoft 365, visit www.fvtc.edu > CURRENT STUDENTS > EMAIL LOGIN & DOCS

Green Button: "EMAIL LOGIN & DOCS"

Sign in with your FVTC username, password, and complete Multi-Factor Authentication.

Your FVTC email will be available in the Outlook app, located along the left side of the Microsoft 365 page.

Outlook icon

PLEASE NOTE: To sign in to your FVTC email and Microsoft 365, you must use your FVTC username. However, your email address is your first name + dot + last name + last 4 digits of your FVTC ID followed by "@fvtc.edu" (example: jane.smith6789@fvtc.edu).

 

    How can I get my FVTC email on my smartphone or mobile device?

    Download the free Outlook app from the App Store or Play Store onto your smartphone or mobile device. 

    Outlook app icon

    When prompted, add an email account and enter your FVTC username.

    Your username for our sites is your nine-digit FVTC ID number followed by "@fvtc.edu" (example: 123456789@fvtc.edu).

    When prompted, enter your password and complete Multi-Factor Authentication.

    Why does FVTC require me to use FVTC email?

    Your FVTC email account is secure and allows only you to access your important private and confidential student information. It also ensures that your communications with your instructors don't get lost or filtered into Junk or Spam which can happen with third-party email providers.

    I still have questions, who can I contact?

    The IT Helpdesk can assist with setting up your email on your computer or mobile device.

     

    Fox Valley Technical College - IT Helpdesk

    [National Criminal Justice Training Center | ICAC Task Force Program | APICS/ASCM Partner]

    Phone: 920-735-5644

    Email: helpdesk@fvtc.edu



    Appleton Campus - Room A120
    1825 N. Bluemound Drive
    Appleton, WI 54912-2277 

    Hours of support:
    Monday - Friday: 7:00 AM - 4:00 PM Central Standard Time (CST): UTC-6
    * Thursdays closed from 12:30 PM - 1:00 PM for all-staff meeting

    Who can get a FVTC email account?

    View our: Student Support | Microsoft 365 and Email Policies & Procedures  document for more in-depth information on this topic.
    • Program students All program students receive an @fvtc.edu email address through Microsoft 365, and this email mailbox is designated as the official communication vehicle to provide information to program students regarding registration for classes, business transactions, advising, campus activities, and other information which is needed to enhance the 
      College experience. Applying for a program does not grant an @fvtc.edu email address—students must be admitted in a program to receive the email address.

    • General public (Personal/Professional Development (PPD)) Non-program students do not receive an @fvtc.edu email address and will receive official email communications to their preferred personal email account.



    Keywords:
    student, email, office, 365, office365, outlook, e-mail, studentemailfaqs 
    Doc ID:
    88659
    Owned by:
    Thom W. in FVTC
    Created:
    2018-12-21
    Updated:
    2024-08-29
    Sites:
    Fox Valley Technical College