Student Support | FVTC Email Tips & Help


This page is intended to help you find easy ways to access your FVTC Email and general email help tips.

Visit our Email Policies & Procedures Information Page

How can I get my FVTC email on my phone or mobile device?

You can use the built in Mail app on both iPhones and Android devices very easily.  Then you can see all of your email in one spot.

The following images are from an iPhone, but the setup is very similar on your Android device

.iPhone Mail Icon

  1. Go to your settings on your device.
    iPhones Settings Icon

  2. Locate where you can add new accounts. 
    For iPhones this is "Passwords & Accounts." 
    For Android devices this is "Add Account." 

    Passwords and Accounts link on an iPhone

  3. Select "Exchange" as the Account type:
    For iPhones look for the "Exchange" logo.
    For Android devices look for the "Corporate" logo or "Microsoft Exchange ActiveSync" logo.

    Add Account Information Screen on iPhone

  4. Enter in your full student ID number, followed by "" as shown:

    Email Information Sign in on iPhone

  5. Then you can see all of your accounts in one spot:

    All email accounts are now in one spot

If you need the server name, please use for inbound and outbound mail.

Or, feel free to download this Quick Guide to add your email to your mobile device (pdf).

How can I get my FVTC email at work using my work's Outlook?

Talk with your employer's IT department.  If you currently use Outlook at your work to view that account, you might be able to add the FVTC account to monitor right in the same window.  

Outlook does allow for multiple accounts to be monitored. But each employer may have different rules.  

If you need the server name, please use for inbound and outbound mail.

If that doesn't work, see below for how to access your email in an open web browser you use.

How can I get my FVTC email easily, when I also check my personal account using a web browser?

Many web browsers, like Internet Explorer or Google Chrome allow you to set favorites or have your home page open into multiple tabs. 

Are there any other ways to get my email on my phone?

Another option is to download the Outlook app from the iTunes or Google Play stores.  Then you can add all of your accounts, your FVTC, Google, Yahoo and others into one app and see all your accounts in one spot. 

Why does FVTC require me to use FVTC email?

One of the main reasons is to provide better accountability for emails being sent and received.  Many email providers classify the forwarded emails as spam or junk emails -- and then you can miss important college and class communications.

Another reason is consistency.  Many instructors already require students to use FVTC email for class communication.  This creates a consistent policy for all program students. 

I still have questions, who can I contact?

The FVTC Helpdesk can be contacted for assistance with setting up your phone, your office computer or even walking you through options to set-up your browser.  Contact us at: or 920-735-5644 or stop by our offices in Appleton in A120.

Who can get a FVTC email account?

View our: Student Support | Office 365/Email Policies & Procedures  document for more in-depth information on this topic.
  • Program students All program students receive an email address and will have this set as his/her preferred email.  They will NOT be able to change their preferred email address to a personal email address.  Applying for a program does not grant an email address, students must be admitted in a program to receive the email address.

  • General public (Personal Professional Development (PPD)) – PPD students do not receive an email address.  They will retain the ability to select a preferred email address and will use a personal address for communicating with FVTC.  

Keywords:student, email, office, 365, office365, outlook, e-mail, studentemailfaqs   Doc ID:88659
Owner:Brent S.Group:Fox Valley Technical College
Created:2018-12-21 14:53 CDTUpdated:2021-01-02 22:27 CDT
Sites:Fox Valley Technical College
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