Troubles Signing In?
Try these additional tips and suggestions if you have trouble signing in.
Username
- User your nine-digit account ID + @fvtc.edu (example: 123456789@fvtc.edu).
Email addresses won't work for sign-in.
If your browser autofills your email, choose Use another account and enter your username manually.
- Using the wrong sign-in (like an email) may trigger error
AADSTS50020: User account example@example.com from identity provider example.com does not exist in tenant' Fox Valley Technical College'
Find your nine-digit account ID number
Reset your password
This username may be incorrect (Recover your account)
If you see "This username may be incorrect...", confirm you're using the correct format: 123456789@fvtc.edu.
If that's right, your account may be inactive.
If recovery can't find your account, return to the site and request a new account.
Verify your identity (MFA)
If you can't complete MFA after entering your password, call the IT helpdesk at 920-735-5644.
We can update your contact info or issue a Temporary Access Pass.