Updating Drivers to a HP machine
This KB will help with the steps to update drivers on a HP machine.
- Go to the internet to download the HP Image Assistant (HPIA), https://ftp.ext.hp.com/pub/caps-softpaq/cmit/HPIA.html
- Click on the link under the SoftPaq, currently sp151464
- Go to the downloads folder and double click on the Hp exe to launch it.
- Click next on the 1st page
- Accept the license agreement, click next
- Click next to the location
- Then it will take a few seconds for it to open up the Analyze Image page.
- Use the default selections, Computer for #1 and From HP.com for #2. Then click the Analyze button.
- Now it is going to scan the machine to check for any drivers that need to be updated.
- Click on the Recommendations tab
- Under the Name column, click on all the options that say drivers, under the Category column
- Click on the Download button.
- Then a little window will pop up. Select the Download SoftPaq(s) extract files, and install…
- Note: If you do have the option to update the BIOS, you will have to put in the BIOS password before you click on the Start button.
- Once you click on the Start button, it will take a while to download/install the drivers. You will know when it is done once it pops up a report doc. Hopefully, they all say pass next to the drivers that were updated.
- Restart your machine.