Updating Drivers to a HP machine

This KB will help with the steps to update drivers on a HP machine.
  1. Download HPIA:
  2. Install HPIA:
    • Open the Downloads folder and double-click the HP .exe file.
    • Click Next on the first page.
    • Accept the license agreement and click Next.
    • Click Next to confirm the installation location.
  3. Run HPIA Analysis:
    • Wait for the Analyze Image page to load.
    • Keep the default selections:
      • Computer for option #1.
      • From HP.com for option #2.
    • Click Analyze to scan for driver updates.
  4. Update Drivers:
    • Go to the Recommendations tab.
    • In the Category column, select all options labeled Drivers.
    • Click Download.
    • In the pop-up window, select Download SoftPaq(s), extract files, and install.
    • If prompted to update the BIOS, enter the BIOS password before clicking Start.
    • Wait for the process to complete. A report will confirm updates.
  5. Restart the Machine to apply changes.


Keywords:
Update, driver, HP, troubleshoot, hpia 
Doc ID:
135514
Owned by:
Thom W. in FVTC
Created:
2024-02-16
Updated:
2025-02-25
Sites:
Fox Valley Technical College