Intern & Workstudy Orientation & Technology Assistance

Welcome to Fox Valley Technical College, we’re excited to have you join our staff as a student worker! While you likely know a few things about your student access here at the college, here are a few more items to consider in your new role with us. While your hiring manager, or other members of your department’s staff are great resources, please use this guide to get you started.

ACCESSING YOUR FVTC ACCOUNT

Your FVTC Login / ID

You will continue to use the nine-digit FVTC ID number you've been using for your classes and student access already! 

  • When signing in, you’ll typically use your FVTC ID NUMBER + @fvtc.edu
  • For example:  123456789@fvtc.edu

If you need help getting this number again, please call the FVTC Helpdesk during normal operating hours: 920.735.5644

Your FVTC Password

Your password will be the same password you've been using to access our student information

If you need assistance with changing your password, please follow the instructions below:

  1. Start herewww.fvtc.edu

  2. Then click Staff

    Staff link screen shot

    NOTE:  While not recommended, if you're on a mobile device, click on "Menu"

    Screen shot menu on mobile

    Then click on Staff

    Screen shot of mobile staff link

  3. Then click Reset Password

    Screen shot of reset link

  4. Here you’ll enter your FULL ID NUMBER + @fvtc.edu
    NOTE: It will say “Enter your email address” which is why we ask you to enter the entire number + @fvtc.edu (e.g. 123456789@fvtc.edu)

    Screen shot of Entering Email address/ FVTC ID


  5. You will be asked to verify your account with an email or personal phone number you provided on your initial job application.

    Screen shot of confirming your number


  6. Enter the code you get texted, email, and called with.

    Screen shot of entering code

  7. Set your Password and click on Finish
    NOTE:  Password requirements are 12 to 24 characters, and 3 out of 4 of the following criteria:
    > Capital Letter
    > Small Letter
    > Number 
    > Symbol

    Screen shot of setting password boxes


Please note, if you do not have a number listed, or it says “Office Phone” you will need to call the FVTC Helpdesk during normal operating hours: 920.735.5644 to add in your correct info.

Setting up Duo (two-factor authentication)

To protect your account, and our college data, FVTC uses two-factor authentication to verify many of your sign-ins. 
Your bank or credit card companies may use similar systems to verify when you sign in to those sites as well.

FVTC uses a highly regarded system called “Duo.”  

PLEASE NOTE!  Previously when accessing your Bb courses, or your email you would not have had to do this, but now that you are an employee with us, we'll need to add this step to your login process.
 


PLEASE NOTE! BEFORE YOU BEGIN: You will need to have a valid FVTC ID number and password.


Download the App

We highly recommend downloading the Duo app for the best user experience.  It can be found in both iTunes and Google Play Stores.

The logo looks like this: 

Duo app logo

If you choose not to download the app, you would set up your cell phone as a landline.

Set up your Duo Account

Step 1: Go to staff.fvtc.edu and sign in with your FVTC ID number and password.

Step 2: Click on the Complete Duo Enrollment button.

Step 3: Click Start Setup to begin.

Step 4: Choose the device you would like to enroll, either as a mobile device or land line.

Phone options for Initial Duo Setup
If you decided to use the APP (MOBILE DEVICE)
If you decided to use a LANDLINE
  1. Type Your Phone Number
  2. Select what type of phone you have
  3. Click Continue
  4. Click Finish Enrollment
  5. Leave the option "Ask me to Choose an Authentication Method"
  1. Type Your Phone Number
  2. Click continue
  3. Click Finish Enrollment
  4. Leave the option "Ask me to Choose an Authentication Method"

Duo Tips

  • FImage of a Duo fobor the best experience, we highly recommend using a smart phone.  However, it is not required. 

  • You can use landline phones, such as your FVTC desk phone, a personal home landline or cell phone. We recommend having multiple options.

  • IF NONE OF THESE OPTIONS ARE CONVENIENT: You can request a hardware token (shown here), which will generate a unique code for your login attempts. 
    • Request one by calling the helpdesk: 920-735-5644.

How do I get in?

  • Access your MyFVTC Account 
    • Append mode is used when there is no button to send a push or text box to enter a duo passcode.
      It uses this pattern when you enter your password:  Your Password -- A Comma -- Then a command or code

      SEND A PUSH TO THE DUO
      APP ON YOUR PHONE
      USE A CODE FROM YOUR
      APP OR YOUR TOKEN
      HAVE DUO CALL YOUR
      PRIMARY PHONE NUMBER
       Example:  MyPassword,push Example:  MyPassword,123456 Example:  MyPassword,phone1


      Additional append mode information can be found on the official Duo Website here

STILL HAVE QUESTIONS?  helpdesk@fvtc.edu or 920.735.5644

 

Additional Duo information can be found at our main Duo Support site:  https://kb.fvtc.edu/Duo


 

FVTC SYSTEMS YOU'LL USE

Your access to your FVTC Email Account

Your FVTC email account will continue to be the way your new department will communicate with you.  But you might notice additional emails, as you are added to various intern distribution lists or get includes in other email chains. 

The instructions below guide you through those login steps if you need a refresher.

  1. To access your email, start here: www.fvtc.edu

  2. Then click Staff

    Staff link screen shot

    NOTE:  While not recommended, if you're on a mobile device, click on "Menu"

    Screen shot menu on mobile

    Then click on Staff

    Screen shot of mobile staff link

  3. Then click Email Login & Docs

    Screen shot of email and docs login button

  4. Then click on Login.

    Screen shot of login button

  5. Next you’ll enter you nine-digit FVTC ID number, + @fvtc.edu

    Screen shot of entering ID number + @fvtc.edu

  6. Enter your FVTC password.

    Screen shot of password sign in

  7. You’ll then be prompted to verify you account login.

    Screen shot of duo options

  8. We recommend clicking on the green “Send Me a Push” button and your Duo app will receive a notification that you’re trying to sign in.

  9. Click on the Green check on your Duo app when it pops up.

    Screen shot of mobile phone push

  10. Your initial login will take you to your Office 365 Dashboard.

    Screen shot of Office Dashboard

  11. Click on the blue Outlook icon on the left side.

    Screen shot of outlook icon

  12. Then you can access your full email inbox and click on New Message to compose a new message.

    Screen shot of sample inbox

PLEASE NOTE! 

  • Your sign in is: FVTC ID Number + @fvtc.edu,
  • Your email address, or alias is:  Your first name + a dot + your last name + the last 4 numbers of your ID number + @fvtc.edu
  • YOU CANNOT log in to your email with that alias.  You must use your ID number
    Example Email Address / Alias:  jane.smith6789@fvtc.edu

Your Access to your Workday Account

Workday is where you will enter your hours in a time clock so you can get paid. 

You'll also access Workday for Human Resource related items, such as your I-9 information, tax withholdings and your payslip.

Below are instructions for how to access Workday.

  1. Start here:  www.fvtc.edu

  2. Then click Staff

    Staff link screen shot

    NOTE:  If you're on a mobile device, click on "Menu"

    Screen shot menu on mobile

    Then click on Staff

    Screen shot of mobile staff link

  3. Click on Workday

    Screen shot of Workday link on website

  4. Next you’ll enter you nine-digit FVTC ID number, + @fvtc.edu

    Screen shot of entering ID number + @fvtc.edu

  5. Enter your FVTC password.

    Screen shot of password sign in

  6. You’ll then be prompted to verify you account login.

    Screen shot of duo options

  7. We recommend clicking on the green “Send Me a Push” button and your Duo app will receive a notification that you’re trying to sign in.

  8. Click on the Green check on your Duo app when it pops up.

    Screen shot of mobile phone push

  9. PLEASE NOTE!  If you have already signed in and do the steps above you may NOT be prompted for a password or a Duo prompt since you have already signed in to our systems in a web browsing window.

  10. Your manager or other people in your department can show you how to punch in and punch out.

  11. Please go to our Workday Project Site for more details on using Workday to manage your time records.

    Workday Project Page Insight


  12. Click on the Training Materials button.

    Training Material Button

  13. View the Information under Human Resources folder.

Your Access to your MyFVTC Account

Now that you're in our employee system, when you access MyFVTC you'll see a slightly different screen, as you'll be in the staff login first.

You still have access to your student records, you just need one extra step.

  1. To access MyFVTC Account, start here www.fvtc.edu

  2. Click Staff (You can also click "Current Students" but the MyFVTC button is green)

    Staff link screen shot

    NOTE:  If you're on a mobile device, click on "Menu"

    Screen shot menu on mobile

    Then click on Staff

    Screen shot of mobile staff link

  3. Click MyFVTC Account

    Screen shot of MyFVTC Account button

  4. Sign in with your nine-digit FVTC ID Number + @fvtc.edu

    Screen shot of My FVTC Signin

  5. Enter your FVTC password.

  6. Duo should automatically send a push to the app on your phone

  7. Click on the Green check on your Duo app when it pops up.

    Screen shot of mobile phone push
  8. If you have issues accessing MyFVTC because you don’t get a push, and you get a “User ID and password is incorrect” error, Duo just might be timing out. 
    We’d recommend using Append mode if needed. 
    Use these instructions for more help:  https://kb.fvtc.edu/DuoAppend

  9. Click on My Homepage at the top of the page.

    MyHomepage button

  10. Click on MyFVTC in the dropdown menu that will appear.

    Downdown menu in MyFVTC

  11. You should now have access to your student records, such as registering for classes or paying your bills

    Screen Shot of Student login in MyFVTC

OTHER TECH RELATED INFORMATION

Still Need Help?

During the school year, our FVTC Helpdesk is available for help from 7am to 5pm Central Time, Monday through Thursday and until 4pm on Fridays (Summer hours are 7am to 4pm Monday through Friday)

Please note that we have extended support hours the week before fall and spring terms start, and continue those extended hours for about 2 weeks after the first scheduled day of classes.

Our number is 920.735.5644 or email us at helpdesk@fvtc.edu

Our office is located on the Appleton Main Campus in room A120


 

Still Need Assistance?
Contact our Helpdesk at helpdesk@fvtc.edu or  920.735.5644



KeywordsInterns, workstudy, orientation, help, email, duo, password, set, first, technology   Doc ID122964
OwnerThom W.GroupFVTC
Created2022-12-09 09:34:59Updated2024-02-16 17:07:58
SitesFox Valley Technical College
CleanURLhttps://kb.fvtc.edu/intern
Feedback  0   0