Helpdesk Critical Landing Page

This KB Document serves as the landing page for IT Helpdesk technical support and critical communications.

CURRENT SYSTEM OUTAGE ALERTS:


SOME USERS CANNOT ACCESS THE MICROSOFT 365 WEBSITE WEDNESDAY, SEPT 27 2023: We are aware that some offsite students and employees report that they are unable to load the Microsoft 365 site for email. They sign in, perform Multi-Factor Authentication, and then receive an error that the website cannot be reached. As a workaround, please try to access the following site: sso.fvtc.edu. Once signed in, locate the app you wish to use within your Apps Dashboard (Outlook for email, Word, Excel, etc.)

**Fox Valley Technical College - IT Helpdesk**
Phone: (920) 735-5644	Email: helpdesk@fvtc.edu

Appleton Campus - Room A120

1825 N. Bluemound Drive

Appleton, WI 54912-2277

Hours of support:

Monday - Friday: 7:00 AM - 4:00 PM

Keywords	remote, support, assist, helpdesk, help, desk, hours, contact, email, info, outage, status, system Suggest keywords	Doc ID	127386
Owner	Thom W.	Group	FVTC
Created	2023-04-20 13:21 CDT	Updated	2023-04-20 14:08 CDT
Sites	Fox Valley Technical College
CleanURL	https://kb.fvtc.edu/help
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