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Username

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If your browser autofills your email, choose Use another account and enter your username manually.

  • Using the wrong sign-in (like an email) may trigger error
    AADSTS50020: User account example@example.com from identity provider example.com does not exist in tenant' Fox Valley Technical College'

Find your nine-digit account ID number

→ FVTC | Find My Account

Reset your password

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If you see "This username may be incorrect...", confirm you're using the correct format: 123456789@fvtc.edu.

If that's right, your account may be inactive.

If recovery can't find your account, return to the site and request a new account.

Verify your identity (MFA)

If you can't complete MFA after entering your password, call the IT helpdesk at 920-735-5644.

We can update your contact info or issue a Temporary Access Pass.

Fox Valley Technical College - IT Helpdesk

[National Criminal Justice Training Center | ICAC Task Force Program | APICS/ASCM Partner]

Phone: 920-735-5644

Email: helpdesk@fvtc.edu



Appleton Campus - Room A120
1825 N. Bluemound Drive
Appleton, WI 54912-2277 

Hours of support:
Monday - Friday: 7:00 AM - 4:00 PM Central Time: UTC-5

 



Keywords:
sign in, password, username, ID, phone, app, authenticator, MFA, Azure, Entra, Microsoft, user, FVTC ID, NCJTC ID, ICAC ID, invalid 
Doc ID:
138162
Owned by:
Thom W. in FVTC
Created:
2024-06-28
Updated:
2026-03-12
Sites:
Fox Valley Technical College