Resetting an Administrative Account password

This document explains the process of resetting aN administrative account password.

NOTE: This process only works if the account password is not expired.  

IF YOUR ADMIN PASSWORD HAS ALREADY EXPIRED, YOU MUST CALL THE HELPDESK (920.735.5644)

To reset your administrative account password, please do the following:

  1. Go to the Citrix Virtual Environment  (Or copy/paste this address: https://myapps.fvtc.edu). 

  2. Log in with your administrative account, NOT your regular staff account.

  3. Click on the FVTC Password Reset Tool icon.

    Screen Shot of PW reset icon
  4. Enter your current administrative account password.

    Screen shot of entering current admin password

  5. Enter your NEW administrative account password and confirm it.
    (Please note password requirements listed)

    Screen shot of where to enter your new admin password

  6. Please close this window when you are done.




Keywords:Admin   Doc ID:79939
Owner:Brent S.Group:Fox Valley Technical College
Created:2018-02-07 10:31 CDTUpdated:2020-07-17 15:12 CDT
Sites:Fox Valley Technical College
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