Advanced Fax Features

Advanced fax features for faxing at FVTC

Are you looking to send a single fax as an employee?  

Use this site insteadPrinting | How do I Fax from a Printer?
For admin employees and those who managed inbound fax lines, please use the following steps to access, send, and receive faxes directly from Outlook

1. Request Shared Mailbox Access (one-time request).

Open ServiceDesk and click on Create a New Request

Send As 1

Click on Office 365

Send As 2

Click on New Office 365 Request

Send As 3

Enter the full email address in the ticket that you need to have Send As permissions for that is associated with the fax number you use.

Send As 4

2. Send your Fax Directly from Outlook.

Before you begin, there are few things you have to do:

  1. You must know the email address that is associated with the fax number you wish to use.
  2. You must request Send As permissions to be able to send an email on behalf of the share email address. Please see How To Request Send As Permission for a Shared Mailbox .
  3. You must add the shared email address to your Outlook.  Please see Outlook | Adding a Shared Mailbox to Microsoft Outlook

After all the requirements are met, sending a fax is a very simple process. 

  1. Compose a new email message and select the shared email address as the From address.
  2. In the To field, type 
    The phone number you are faxing to must always include the 1 and area code with the number. 
    For example, to send a fax to the phone number 920-555-1212 you would enter in the To field:
  3. Attach a PDF or Word document that you want to fax.
  4. Fill in the subject line and email body with any information you want to appear on the cover page.  If you do not want your regular email signature to show up on the fax, be sure to remove it!
  5. Click send!  You will receive a confirmation email that the fax was successful in your shared inbox.
Sending Fax from Outlook

3. Receive Faxes Directly from Outlook.

Email messages will appear as incoming emails with attachments of the faxed material.

Keywordsfax, outlook, efax, shared, mailbox, outbound, inbound, accept, receive, send, facts, facs, fac, facsimile outlookfaxing   Doc ID106842
OwnerThom W.GroupFVTC
Created2020-10-27 09:25:36Updated2022-04-01 11:33:52
SitesFox Valley Technical College
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