Mitel | Call Center Reporting

Reporting is available for all call center lines to FVTC.

Click on this link to access the reporting features: 10.5.40.18/CCMWeb (you can also copy/paste)

The following quick-guides can help you get started with the CCMWeb reporting functions.



Keywordsreports, report, ignite, ccc, call, center, forecast, flexible, agent, queue, extension, extention, reporting, contacts, forecasting, micc, ccm, ccmweb, phone, acd,   Doc ID91247
OwnerThom W.GroupFVTC
Created2019-04-22 19:27 CDTUpdated2023-04-23 08:32 CDT
SitesFox Valley Technical College
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