Outlook | Adding a Shared Mailbox to Microsoft Outlook
This KB Article provides the steps to add a shared mailbox to Microsoft Outlook.
In Outlook, click File in the upper-left.
![Click File in the upper-left. Click File in the upper-left.](/images/group326/88220/1.png)
Click the Account Settings box, followed by the Account Settings... dropdown.
![Click the Account Settings box. Click the Account Settings box.](/images/group326/88220/2.png)
![Click the Account Settings... dropdown. Click the Account Settings... dropdown.](/images/group326/88220/3.png)
Click the Change... button.
![Click the Change... button. Click the Change... button.](/images/group326/88220/4.png)
Click the More Settings... button.
![Click the More Settings... button. Click the More Settings... button.](/images/group326/88220/5.png)
Click the Advanced tab.
![Click the Advanced tab. Click the Advanced tab.](/images/group326/88220/6.png)
Click the Add... button.
![Click the Add... button. Click the Add... button.](/images/group326/88220/7.png)
Enter the name of the shared mailbox, and click OK.
![Enter the name of the shared mailbox, and click OK. Enter the name of the shared mailbox, and click OK.](/images/group326/88220/8.png)
Click OK. (Outlook will become unresponsive for about a minute while it processes the change. Please be patient, as this is normal.)
![Click OK. Click OK.](/images/group326/88220/9.png)
At subsequent screens, click Next >, Finish, and Close.
![Click Next >. Click Next >.](/images/group326/88220/10.png)
![Click Finish. Click Finish.](/images/group326/88220/11.png)
![Click Close. Click Close.](/images/group326/88220/12.png)
By default, messages that are deleted from a Shared Mailbox in Outlook go to the Deleted Items folder of the person performing the action, not to the folder of the Shared Mailbox. Please see Outlook | Deleted Items from a Shared Mailbox for the steps to configure messages to go in the Deleted Items of the Shared Mailbox instead.