Mitel | Call Center Staff (Web Ignite)

View videos and user guides for call center staff

Web Ignite is the software that departments use to manage inbound phone calls, voicemails, emails, texts and chats where several people are responding to customers.   Features in this software are NOT available to all staff on all phones.

Click below on the links and information you need.

Keywords:call, center, queue, cue, enrollment, helpdesk, financial, aid, scholarship, money, grant, fund, admissions, enroll, sign-up, phone   Doc ID:85545
Owner:Brent S.Group:Fox Valley Technical College
Created:2018-09-09 22:27 CSTUpdated:2020-05-02 16:02 CST
Sites:Fox Valley Technical College
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