How To Reset Citrix Workspace App (Windows)

Occasionally a reset of the Citrix Workspace is needed to fix issues with applications or desktops not appearing in Citrix Workspace.

Procedure to reset on Windows OS:

  1. In the lower right corner, near the clock, select the up arrow. 
  2. Right-click on the Citrix Workspace icon
    Steps to select advanced preferences
  3. Select Advanced Preferences
    Reset Citrix Workspace selected
  4. Click on Reset Citrix Workspace and select Yes, reset Citrix Workspace when prompted to confirm your choice
  5. Citrix Workspace is now reset, and ready to be logged into again.