Mitel | How to Hot Desk (login) to a Locked phone

This KB Document provides instructions on how to Hot Desk (login) to a "Locked" Mitel desk phone.

A Mitel desk phone that displays "Locked" on the main screen simply indicates that nobody is logged-in to the phone with an extension. This can happen after a power outage, if you've logged-in to a phone elsewhere, or if someone logs out of the phone.


  1. To login to the phone with your Mitel phone extension, press the button in the lower-left of the screen that corresponds to the "Hot Desk" label.

    Press the Hot Desk button in the lower-left of the screen.

  2. At the prompt, enter your extension and press the button that corresponds to the "Enter" label.

    Enter your extensionPress the Enter button

  3. At the prompt, enter your Mitel PIN and press the button that corresponds to the "Enter" label.

    Enter your PINPress the Enter button

How do I reset my PIN?

Email us at helpdesk@fvtc.edu or call us at 920-735-5644.

 



Keywordsphone, mitel, login, signin, locked, PIN, telephone, desk hotdesk   Doc ID123958
OwnerBrad H.GroupFVTC
Created2023-02-09 14:01:21Updated2023-02-09 15:01:40
SitesFox Valley Technical College
CleanURLhttps://kb.fvtc.edu/hotdesk
Feedback  0   0